Our Team

Santosh Panicker

Santosh Panicker

Chief Executive Officer

Mr. Santosh Panicker, CEO ScrumStart is a specialist in setting up business processes and has established himself as an inspirational leader in the corporate world.

Mr. Panicker has demonstrated his capabilities in setting up end- to -end HR, legal, and business process operations for 9 start-ups through his career years. He has over 22 years of experience working across diverse industries including IT, FMCG, Retail, Automobile and consumer durables with blue chip companies like Hindustan Lever Limited, Whirlpool India Limited, Reliance Limited India, Accor Services India Private Limited, Saint Gobain Sekurit India Private Limited, Auto Interiors India Private Limited, Finolex Plastro Plasson India Limited. He has completed his post-graduation in Personnel Management & Labour Laws.

During these 22 years of his challenging career experience, Mr Panicker has been instrumental in driving change transformation and has emerged as a thought leader in setting up the best innovative HR processes & strategies which has helped companies scale up their operations. Under his leadership organizations have been honoured with several awards, along with Mr. Panicker receiving several prestigious awards himself as a contribution to business growth. Some of them include a number of World HRD awards, CII awards, Talent & HR Leadership Award, HR leadership Awards, Best Employee awards etc. He successfully drove PCMM Level 3 certification for Sears India – first company in India to get this certification within 5 years of its operation.

Besides his proven capabilities and exceptional skills in the corporate world, Mr. Panicker has demonstrated his humanity by being actively involved with several non-profits and is a trustee with Kala Vishwa Pratishtan, a non-profit with a mission to provide specially-abled children.

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Philip Robbins-Jones

Philip Robbins-Jones


Philip is an experienced, innovative CIO and Technology leader with a deep background in retail. His broad business background coupled with extensive technology experience has enabled success in multiple business critical leadership positions at some of the world's leading retailers, including Tesco, Sainsbury's and Sears.

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Kesavan Srinivasan

Kesavan Srinivasan

Technology Expert

A passionate technology leader with a proven track record of delivering business solutions and developing products, Kesavan is part of the core team and assumes role of Technology Advisor at ScrumStart.

Kesavan has extensive experience as an IT leader and recently served as the Associate VP at Sears IT & Management Services India Private Limited (SHI) delivering large programs, building organic teams skilled in cutting-edge technologies and other innovative initiatives at the organisation level. He has been awarded patent for his innovative work in legacy modernisation.

His area of focus is the digital technology space with specific interest in data analytics, Cloud and Serverless technologies and DevOps.

Apart from his expertise in technology, he has in-depth domain knowledge in Retail and related sectors.

Some of the awards he received include the CTO of the year (2014) by National Leadership and Excellence and the Computer Society of India for innovative solutions. He has been a speaker at the NASSCOM conferences and at Indian School of Business (India).

Kesavan graduated in Electrical Engineering from National Institute of Technology – Nagpur (India).

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Alok Kumar

Alok Kumar

Investor & Mentor

Partner of Innovative Private Equity Company 'SRKay Consulting Group' and Founder of ScrumStart, an SRKay venture, Alok is a widely acclaimed corporate leader in India today. Having been in senior IT management positions in Fortune 500 companies, Alok has won several national and international awards. He was instrumental in planning and setting up the offshore Global In-house Center for Sears Holdings – Sears IT & Management Services India Private Limited (SHI). With his unique people-oriented transformational leadership style, Alok turned SHI into one of the most valued investments of Sears, garnering great ROIs, and creating value much beyond cost arbitrage.

Alok has several awards to his credit. This includes Emerging Leader of the Year (2013) by IndiasGreatest.com, Game Changer CEO of the Year (2013) by SHRM and CIO 100 – The Bold CIO (2008). He has also been included in the distinguished panel of NASSCOM's GIC (Global In-house Centers) National Council members. He regularly participates and leads various forums as a keynote speaker and is an author of several books in different genres.

Prior to joining Sears India, Alok worked as Senior VP – IT for Reliance Industries. He served as CIO of Tata Teleservices Limited and worked in key technology positions in Hutchison Telecom. His 24 years of professional career spans across manufacturing, telecom and retail domains.

Alok completed his graduation in Engineering from National Institute of Technology – Calicut (India) and Masters in Management from BITS Pilani.

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Vivek Dubey

Vivek Dubey

Director - Growth & Operations

Vivek is a seasoned professional in Business Strategy & Operations space. He brings with him rich experience in setting technology operations/practice from ground-up and deliver on the strategic goals. Vivek was instrumental in the growth of Sears Captive in India and was closely involved in externalization of Sears Big Data services. In his last role as Co-founder of a HealthTech company in India, Vivek was responsible for Business Strategy, Go-to Market and Investor relations. Vivek is an MBA from IIM Ahmedabad and Computer Science graduate from MNNIT Allahabad.

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Kiran Patil

Head - PMO

Kiran has over 20 years of experience in the IT industry and has been working across diverse industries, including manufacturing, Healthcare and Life Sciences and Retail. He brings with him a rich experience of delivering large and complex IT applications. Kiran has led multiple complex customer accounts and has a strong business focus with a key strength in Customer Relationship Management and a high level of Customer Engagement.

Kiran has strong leadership, communication, relationship management and excellent people skills, through which he has been able to build and maintain healthy stakeholder, team and supplier relationships.

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In The Media

Helsinki, London and Chicago, May 10, 2018: ScrumStart; a two-year-old technolo

ScrumStart received the ‘Startup Excellence Award’ at the 11th Indira International Innovation Summit & HR Awards 2018 on 23r